Privacy & Security Policy
Effective: June 5, 2015
SERVICES AND EUSA. Once a service is elected, You will be directed to check-out, which will only be consummated under an end user service agreement (“EUSA”) and in compliance with the check-out process. You are required to create a personal Site account, including the creation of a User Name and Password, and You are solely responsible for keeping such User Name and Password strictly confidential.
PAYMENT. IIQ may use and disclose Your information so that the Services You receive can be billed and paid for by You or a third party. For example, IIQ may give information about images processed for a given laboratory within a company to that company’s invoicing officer. Furthermore, Your information attached to a transaction may be provided to a credit card or bank processing entity.
PRIVACY. IIQ is deeply committed to respecting and protecting user rights to privacy. IIQ recognizes the importance of protecting the privacy of the information provided by all users of its Site. As such, IIQ abides by a series of guiding principles. IIQ will only share the information provided by users with any outside parties when required to in order to comply with the law, develop its products, or protect its rights. IIQ stores and maintains user information only when required for the on-going operation of its Services, and, in doing so, IIQ prioritizes the security and confidentiality of user data. You can access and browse IIQ’s entire Site at any time without providing any personal information. IIQ does not collect information that would personally identify You unless You choose to provide it, or otherwise as requested at check-out and upon Your agreement. You understand and agree that such information is provided voluntarily.
CONTACTING YOU. IIQ may use and disclose Your information to discuss results and support claims with You. IIQ may contact You by mail, telephone, or email. For example, IIQ may leave voice messages at the telephone number You provide it with, and may respond to Your email address. If You would like to be excluded from these communications, it’s easy to unsubscribe. Please note that removing Yourself from IIQ communications may take several days, so You may receive additional messages for a short period.
FORMS. IIQ’s Site contains forms through which users may request information or supply feedback to IIQ. In some cases, telephone numbers, email addresses or return addresses are required so that IIQ can supply requested information to You, and in other cases, correct names and addresses are required to process credit card payments. After You fill out a form, IIQ may contact You with follow-up information (unless You have checked an "opt-out" box on the form). When You do provide IIQ with personal information, unless You are advised otherwise, IIQ may use that information to improve its Services or programs or to contact You. IIQ may share such information with third party contractors who support IIQ.
SURVEYS. Occasionally, IIQ may survey visitors to its Site. The information from these surveys is used in aggregate form to help IIQ understand the needs of its visitors so that IIQ can improve its Site. If IIQ does request contact information for follow-up, You may decline to provide it. If survey respondents provide personal information (such as an email address) in a survey, it is shared only with those people who need to see it to respond to the question or request.
EMAIL. "Phishing" is a scam designed to steal Your personal information. If You receive an email that looks like it is from ImageQuantify.com asking You for Your personal information, do not respond. IIQ will never request Your password, user name, credit card information, or other personal information through email. IIQ will send only general information via email unless otherwise explicitly instructed by the user. Users should be reminded that email is not a particularly secure method to transmit data and is not generally encrypted. If You are unsure of the optimal way to transfer IIQ data, please contact IIQ’s support personnel at (216) 678-9258 or visit them in person at the IIQ, Inc. offices located at 26801 Miles Rd #103, Cleveland OH 44128 for further instructions. If You send IIQ a request, such as via a support email or feedback mechanism, IIQ reserves the right to publish it in order to help IIQ clarify or respond to Your request or to help IIQ support other users. IIQ also reserves the right to customize Site content based on the information You provide.
IIQ collects non-personal information such as Site usage, traffic patterns, Site performance, and related statistics based on its tracking of Your visits to the Site. The IIQ server automatically collects the “Internet Protocol” (IP) address of the computers that access its Site. An IP address is a number that is assigned to Your computer when You access the Internet. It is not truly personally identifiable information because many different individuals can access the Internet via the same computer. IIQ uses this information in aggregate form to understand how its Site is being used and how it can better serve visitors. Please note that although such information is not personally identifiable, IIQ can determine from an IP address a visitor's Internet Service Provider and the geographic location of his or her point of connectivity.
COOKIES. IIQ collects information about visitors to its Site using "first party cookies”, which are alphanumeric identifiers that IIQ transfers to Your computer's hard drive through Your web browser. Cookies are never associated with specific personal identities. First party cookies are distinct from third party cookies since third party cookies are created and directly served by the company hosting the Site. IIQ is not responsible for any third party cookie activity.
IIQ uses two types of first party cookies on this Site:
IIQ uses persistent cookies to recognize a repeat visitor, enabling itself the opportunity to offer the visitor a set of Services or information requested in a previous visit.
IIQ uses session cookies to track a visitor's path through its Site during a visit, to help itself understand how people use its Site.
You can delete IIQ cookies at any time. The "help" section, located on the toolbar of most browsers, will tell You how to prevent Your browser from accepting new cookies, how to have the browser notify You when You receive a new cookie, or how to disable cookies altogether. Since cookies allow You to take full advantage of some of this Site's best features, IIQ recommends that You leave them turned on.
PHILANTHROPIC SUPPORT. IIQ may use or disclose certain information about You to contact You in an effort to raise funds to support IIQ and its operations. You have a right to choose not to receive these communications. IIQ will provide cancellation instructions directly in emails sent to You through the Site.
PRECLINICAL RESEARCH. IIQ performs preclinical research Services, purchased through this Site. If, in the course of processing Your information, IIQ find ways to improve its methods for future customers, it may act on that information in an internal manner.
LEGAL MATTERS. IIQ may disclose information about You outside of IIQ when required to do so by federal, state, or local law, or by the court process.
USE OF NAME. IIQ may refer to the name of a user’s company, organization, academic institution, or research institution on its general customer lists and for general marketing purposes. Those bodies and members within those bodies may serve as a reference for IIQ, Inc. by mutual agreement of the parties. Otherwise, IIQ, Inc. shall not use the name or trademarks of those bodies for any advertising or endorsement without their specific prior written consent.
You shall not use the logo, likeness, trademarks, image, or other intellectual property of IIQ for advertising, marketing, endorsement, or any other purposes without the specific prior written or emailed consent of an authorized representative of IIQ except You may reference ImageIQ, Inc. by name only in any press releases or publications issued.
USE OF IMAGE DATA. IIQ shall have a license to use image overlays produced from user-submitted images in marketing materials, so long as the image data is completely de-identified from the user in the materials, including that the materials shall not include a name or organization name or reference to either, nor shall it include Your or another user or organization’s confidential information, including product names.
SECURITY OF YOUR INFORMATION. Please note that IIQ’s forms are encrypted to protect Your privacy. Once the information is sent to the Site, it is kept in secure databases where it is not available to users on the Internet. While IIQ sometimes asks for credit card numbers and other information related to a transaction or certain service transactions, and either passes it on to a credit card processing service or processes it manually, IIQ does not store credit card numbers online. IIQ periodically reviews and modifies, where appropriate, its security policies and procedures. IIQ uses reasonable care to protect Your personally identifiable and confidential information provided by You to its site. IIQ has in place a security program that seeks to mitigate this risk substantially.
IIQ values Your privacy and security. Your data behind the IIQ firewall is protected through Secure Socket Layer (SSL) 256-bit encryption, taking reasonable steps to ensure Your confidential information is protected using both server authentication and data encryption technology.
ACCOUNT DELETION. You may request at any time to have Your account and all associated data removed from the Site. To do so, contact ImageQuantify.com support personnel at (216) 678-9258 or visit them in person at the ImageIQ, Inc. offices located at 26801 Miles Rd #103, Cleveland OH 44128. Such requests shall be granted within 30 days following the receipt of verification that You own the account in question. IIQ reserves the right to dispute account ownership claims and maintain records of orders submitted by any account that is later deleted.
DISCLAIMER OF WARRANTY. THIS SITE IS PROVIDED, AND SERVICES ARE PROVIDED AS IS, WITH NO WARRANTY, UNLESS PROVIDED FOR UNDER AN EUSA. IIQ MAKES NO EXPRESS OR IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE OR COURSE OF DEALING. PLEASE NOTE THAT, BY ITS VERY NATURE, A SITE CANNOT BE ABSOLUTELY PROTECTED AGAINST INTENTIONAL OR MALICIOUS INTRUSION ATTEMPTS. FURTHERMORE, IIQ DOES NOT CONTROL THE DEVICES OR COMPUTERS OR THE INTERNET OVER WHICH YOU MAY CHOOSE TO SEND CONFIDENTIAL PERSONAL INFORMATION AND CANNOT, THEREFORE, PREVENT INTERCEPTIONS OR COMPROMISES TO YOUR INFORMATION WHILE IN TRANSIT TO IIQ DATABASES OR TO ITS PERSONNEL. THEREFORE, IIQ HEREBY MAKES NO GUARANTEE AS TO SECURITY, INTEGRITY, OR CONFIDENTIALITY OF ANY INFORMATION TRANSMITTED TO OR FROM THIS SITE OR STORED WITHIN THIS SITE AND DOES NOT GUARANTEE THE SITE WILL BE ERROR FREE.
LIMITATION OF LIABILITY. YOU ASSUME THE SOLE RISK OF TRANSMITTING YOUR INFORMATION AS IT RELATES TO THE USE OF THIS SITE, AND FOR ANY DATA CORRUPTIONS, INTENTIONAL INTERCEPTIONS, INTRUSIONS, OR UNAUTHORIZED ACCESS TO INFORMATION, OR OF ANY DELAYS, INTERRUPTIONS, OR FAILURES PREVENTING THE USE OF THIS SITE. IN NO EVENT SHALL IIQ BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, OR MONETARY DAMAGES, INCLUDING FEES AND PENALTIES IN CONNECTION WITH YOUR USE OF MATERIALS POSTED ON THIS SITE OR CONNECTIVITY TO OR FROM THIS SITE TO ANY OTHER SITE.
CHANGES TO THIS POLICY. IIQ may change this policy and document at any time. Any change in the policy could apply to information IIQ already has from You, as well as any information it receives in the future. IIQ will post a copy of the current Notice at its facilities and on its Site, http://www.imagequantify.com. The effective date of the Notice is at the top of this page.
QUESTIONS. If You have questions about this or any ImageQuantify.com policies, You may call ImageQuantify.com support personnel at (216) 678-9258 or visit them in person at the ImageIQ, Inc. offices located at 26801 Miles Rd #103, Cleveland OH 44128.
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